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FAQ - ( Frequently Asked Questions) 1. What About Paper
Catalogs? Our online furniture catalog is so large, that if we had a printed version, it would be thicker than a large phone book ! So we don't bother printing one, all you need is your web browser and a few minutes to find exactly what you are looking for. If you have any questions, please email us siphyafurniture@hotmail.com Please email us info@sfcfurniture.com
and specify the Product details as under: Are There Any Shipping Charges? Yes, there are. The shipping
cost is dependant on which country/state/province you are in, Please
give us your exact location and we'll let you know your specific
delivery details. How Do I Place My Order with SiphyaFurniture Online? How
to order. We want to take your order however you are most
comfortable. You can simply email us at anytime to order. Or you
can use our online secure ordering system. You are also welcome
to fax or mail your order to us. It's all up to you. Siphya Furniture
& Construction ROP.
What Types of Payment are Accepted? We accept MasterCard, Visa,
Checks, Money Orders and Wire Transfers. Sorry, no C.O.D.'s.
Payment Methods We do not charge sales tax,
Thailand supports exporters. You do not pay any taxes from Thailand.
But these price is not included import tax, unload and any port
fee. Generally, no more than 30 days by sea freight. Shipping times are varied on depending on which country/state/province you are in. Here is a guide to give you
an idea of delivery times :
Prices shown on our sites
do not include shipping because of the wide variety of furniture
and shipping methods we use. We use the best and most economical
delivery for your order. COSTS DEPEND ON DESTINATION AND VOLUME.
I Noticed
That You Are Not Responsible For Damage During Shipping. For The noticed, it means
that we will purchase the insurance. The insurance company will
return the money back to you when any damages occur. But we do the
best quality in production the furniture and also the package. We
pack, make all of the package and also deliver the furniture by
ourselves. Therefore, They have never be damaged before. All of
our customers proud of us.
Do You Have Dealers In the USA? No, we don't. But we have many customers in USA. but you can make the conversation to our customers at our customer compliment. Do You Make to Order Or Do You Already Have Stock? We do both. However, we don't
have much stock. Because these are handmade products. It takes a
long period to produce.
We can deliver anywhere in
the world, for a price. We have delivered to USA, Japan, Taiwan,
and more.
YES !!! Our prices are very competitive. We can almost always save you money. Be sure to emaill us before purchasing anywhere else, usually we can adjust prices to beat a competitor.
Are The Prices Included Cushion? No, they aren't. CUSHIONS ARE NOT INCLUDED IN THE PRICE OF THE FURNITURE.
Please Advise What Is Different Between FOB & CIF? FOB (Free On Board) Any wooden furniture. For example Photo frames, Tissue boxes, wheelbarrows(pushcarts), Chest of Drawers, jewelry boxes, Silver ware cabinets.
Is
It Normal To Have Two Or More Shades Of Color Yes, it is. A big piece of rosewood normally has one color (quite red ) but it has more shades of color from light to dark.
What Does Air Conditioning Do To Rosewood Furniture? I've heard it cracks the wood. Yes, it is. Generally, the wood will not crack in most climates. There is a possibility that the wood will crack if the manufacturing process is not effective and the manufacturer is not be an expert.
Is Rosewood Durable And Strong? Yes, it is very durable and strong. Rosewood is a high class, extremely hard wood with a beautiful grain texture for furniture.
Is
It Customary For The Color Of Rosewood Furniture To Change And, Yes, it is. The color of the wood can be a little changed after a long time (5-10 years). It depends on the maintenance. The furniture should be kept away from the sun light and water. Periodically on the furniture you may use a soft cloth and you may apply furniture wax 2-3 times a year. Furniture wax is recommended. Yes, We can match
the color if the color not so lighter.and If the wood is nearly
like rosewood, we can match the color.. Miss Waraporn Puchongboriwat |
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SIPHYA FURNITURE & CONSTRUCTION ROP. 106/5 Navamin Road, Klongkum, Buengkum, Bangkok Thailand 10240. Tel.(662)7347317-8,377-6583 Fax:(662)377-1284 Attention: Ms.Waraporn Email:siphyafurniture@hotmail.com |
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